Updated: Sep 25
At Kimberly's Kritter Care, we understand that your pets are cherished members of your family, and their happiness and well-being are our top priority. That's why we provide a stress-free and fun environment for your furry companions while they are in our care. We want your experience with us to be equally stress-free, which is why we use the industry’s leading pet sitting software, Time to Pet, to ensure smooth and efficient booking. Serving North Charleston and surrounding areas, we are committed to delivering top-notch pet care services to our valued clients.
The Easiest Way to Schedule Pet Care Services
We value your feedback, and in response to your valuable input, we have made some improvements to our service selection and booking process. Our aim is to simplify the scheduling process, making it user-friendly for you.
Step-by-Step Guide to Booking Pet Sitting and Dog Walking Services in the North Charleston, Hanahan, Summerville, and Goose Creek areas
Here's a simple step-by-step guide to booking your daily dog walks and pet sitting services with us:
Step 1: Log in to Your Time to Pet Account
Access your Time to Pet account through our app or on your computer.
Step 2: Choose "Scheduling"
Click on the "Scheduling" option to start the booking process.
Step 3: "Request New Service" Select "Request New Service" to specify your pet care needs.
Step 4: Select Your Dates
Choose the dates for your pet sitting services, whether it's for multiple days or a single day.
Step 5: Choose Your Services
Select your desired visit length for the primary service, and if your pet requires specific time-sensitive medications, be sure to choose the appropriate option. Note: For mixed service requests (e.g., two 30 minute visits and one 20 minute visit per day) you will do an additional request - see Step 7!
Step 6: Select Your Service Visit Windows (Time Blocks)
Based on your needs, choose the appropriate service visit windows:
Midday dog walks (Monday - Friday): 10am - 12pm or 12pm - 2pm.
Single cat visit per day: Anytime cat visit (7am - 7pm).
Two cat visits per day: Morning (7a - 11am) and Afternoon/Evening (4pm - 8pm).
Three pet sitting visits per day: Morning (7am - 9am), Afternoon (2pm - 5pm), and Evening (7pm - 9:30pm) options.
Four pet sitting visits per day: The above three options plus Late Morning (10am - 12pm).
Time-specific visits (for medications, etc.): Make sure to indicate requested times in the notes section.
Step 7: Select "Add More Services", if requesting multiple services (e.g. 30 minute and 20 minute visits for the same trip) and choose the desired visit length of your secondary service.
Step 8: Add Your Travel Details then Review and Submit Your Request
Double-check your request to ensure accuracy, and then submit it for approval.
Step 9: Receive Confirmation and Review Your Invoice
Once your request is approved, you will receive a confirmation that your services are booked. Please review them carefully and request any changes, if needed.
Step 10: View and Pay Your Invoice
Log back into the app or on your computer to view and download your invoice. Conveniently make a payment online to complete the process.
Streamlined Services for a Hassle-Free Experience
We believe these changes will streamline our pet sitting and dog walking service offerings, making it much easier for you to schedule your services with Kimberly's Kritter Care.
As always, if you have any questions or need assistance with scheduling or paying your invoice, feel free to contact us at 843-480-4480.
NEW CLIENTS: Sign up here
Refer a Friend and Earn Credits Toward Your Next Visit!
We appreciate your trust in Kimberly's Kritter Care and the referrals you send our way. To show our gratitude, we offer credits toward your next visit when you refer a friend to our pet sitting services.
We are excited to serve you and your pets, providing the love and care they deserve. Your furry friends are in safe hands with Kimberly's Kritter Care in Charleston!